Four Attorneys Recognized for Top Client Service in 2022

ArentFox Schiff is pleased to announce that four attorneys have been named to BTI’s Client Service All-Stars 2022 for delivering superior client service: Partners Paula Morency, Ann MacDonald, Matthew Prewitt, and Caroline Turner English.

Paula, co-chair of the firm’s Franchise and Distribution Practice Group, was also named a BTI All-Star MVP for 2022. This is her fifth year being recognized. Paula has tried and resolved hundreds of high-stakes commercial cases and complicated claims. Clients said, “Paula always provides the highest quality information,” and “Paula understands my needs, and understands the mentality of our business."

Caroline, leader of the firm’s ERISA and Managed Care Litigation practice team, is a nationally recognized commercial litigator and regarded as top in the field when it comes to ERISA and bankruptcy. Clients said, “Caroline handles a lot of cases for us; we trust her implicitly,” and “She keeps me up to speed and keeps things running like a well-oiled machine."

Ann, co-chair of the firm’s Franchise and Distribution Practice Group and Hospitality Industry Team, is a litigator who counsels clients at the forefront of their industries through complicated disputes. Clients said, “Ann delivers superb value by being responsive and client focused,” and “She understands and anticipates our needs.”

Matthew, co-chair of the Trade Secrets, Non-Competes & Employee Mobility practice, is a trial lawyer with a national practice focused on the law governing confidential business and personal information and the IT systems used to store, analyze, and transmit that data. Clients said, “Matt understands our business,” and “We value his advice on potential breaches."

The BTI Client Service All-Stars 2022 drew exclusively from in-depth, telephone-based interviews as part of BTI Consulting’s Annual Survey of General Counsel, which anonymously surveyed 350 top legal decision makers at companies across 15 industries and ranging in size from $700 million to some of the largest in the world.

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